The mid-market got left in a gap. We’re built to fill it.
There’s a specific kind of company the market stopped serving well: the $20M to $500M operations business that runs on aging, business-critical systems. The distributor, the dealer, the field-service company. It needs AI to work inside those systems, or it simply needs them rebuilt at a price that finally makes sense.
The big integrators can’t serve them profitably and are moving upmarket. Their MSP holds the trust and keeps the business running, but modernizing the systems underneath and building AI into them is a different discipline. That leaves a thin, badly served middle: companies that need someone who can walk in, understand how commissions and order-to-cash really work, and ship AI into the systems that run the business.
Carbon10 exists for exactly that.
Why we can’t be everywhere at once.
The hard part of this work isn’t the AI. The models are available to everyone. The hard part is the judgment: reading a messy, undocumented, business-critical system and knowing what to change, in what order, without breaking the systems the business can’t go a day without.
That skill is rare, and it doesn’t scale by hiring quickly or handing work to a junior bench. It’s the reason our engagements are led personally by our most capable people, the reason we take a limited number at a time, and the reason we ask companies to apply.
That scarcity is the honest shape of expertise-led work.
Why us, and not the usual options.
The big integrators
They can’t profitably serve companies under about 1000 employees. You’d be too small to matter. With us, you’re the whole point.
Your MSP
They keep the business running and know it inside out. Modernization and AI delivery is a separate specialty, and the strongest MSPs bring in a partner for it rather than build the bench themselves. That’s us. Alongside your MSP, never in place of one.
Horizontal AI shops
They sell chatbots, readiness decks, and generic “AI enablement.” We only do AI anchored to a real system of record, taken to production.
You get our best people. Not a name on an invoice.
Carbon10 is led by Nick Young, a technical leader with more than fifteen years spent doing the exact work this firm is built around: reading a complex, business-critical system and turning it into software that ships. His background spans full-stack development, AWS architecture, and AI automation engineering. He has a track record of modernizing legacy platforms and turning internal tools into multimillion-dollar products across startups, enterprises, and consulting.
Plenty of people can talk about AI; far fewer can walk into an operation, understand how commissions or order-to-cash really work, and modernize the system underneath without breaking the thing the business runs on.
Carbon10 is built in three layers, on purpose.
Assessments are principal-only. Every assessment is run by a principal — no exceptions, no delegation. The judgment that makes a diagnosis worth paying for isn’t something we hand off.
Project leadership is senior and in the US. Every build has a senior US lead who owns getting requirements into a buildable state and running a disciplined AI-native development workflow around them. That’s the role where communication failures kill projects, so it stays close.
Hands-on build capacity is offshore. For larger builds that need sustained development hours, we work with a team in Eastern Europe — AI-native, on the same method, under that same US leadership. It’s a real part of why our fixed price lands where traditional partners can’t.
Principal-led where judgment matters. Local where communication matters. Efficient where volume matters. One method across all three.
If this is the kind of partner you’ve been looking for, start here.
The assessment is where every engagement starts. By application only, and we choose for fit.